Privacy Policy

1. Introduction

Neverpapers ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website neverpapers.com (the "Site").

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Lei Geral de Proteção de Dados (LGPD), ePrivacy Directive, and Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Data Controller

Neverpapers is the data controller responsible for your personal data. For any questions or concerns regarding this policy or your personal data, please contact us at:

Email: privacy@neverpapers.com

3. Information We Collect

3.1 Information You Provide

Contact Information: Name, email address when you use our contact form
Communications: Any messages or inquiries you send to us

3.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

Device Information: Browser type, operating system, device type
Usage Data: Pages visited, time spent on pages, click patterns
Location Data: Country and city based on IP address (anonymized)
Referral Data: How you arrived at our Site

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information. For detailed information about the cookies we use, please see our Cookie Policy.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Consent: For analytics and marketing cookies, we obtain your explicit consent before processing
Legitimate Interests: To improve our website, prevent fraud, and ensure security
Contractual Necessity: To respond to your inquiries and provide requested services
Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

We use the collected information for the following purposes:

To operate and maintain our website
To respond to your inquiries and communications
To analyze website usage and improve user experience
To detect and prevent fraud or security issues
To comply with legal obligations

6. Third-Party Services

We use the following third-party services that may collect data:

6.1 Google Analytics 4

We use Google Analytics 4 to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymized data. Data is retained for 26 months.

Google Privacy Policy

6.2 Vercel Analytics

Our website is hosted on Vercel, which provides analytics and performance monitoring services.

Vercel Privacy Policy

6.3 Vercel Speed Insights

We use Vercel Speed Insights to monitor and improve website performance.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

Analytics Data: 26 months (Google Analytics 4 default)
Cookie Consent Records: 1 year
Contact Form Submissions: 2 years or until request for deletion

8. Your Rights

8.1 Rights Under GDPR (EU Residents)

If you are a resident of the European Economic Area, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

8.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request information about data collection and sharing practices
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

We do not sell your personal information. Under CCPA definitions, we do not engage in the "sale" of personal information.

8.3 Rights Under LGPD (Brazilian Residents)

If you are a resident of Brazil, you have rights similar to those under GDPR, including:

Confirmation of data processing
Access to your data
Correction of incomplete or inaccurate data
Anonymization, blocking, or deletion of unnecessary data
Portability of your data
Information about third parties with whom data is shared
Revocation of consent

8.4 Rights Under PIPEDA (Canadian Residents)

Canadian residents have the right to access their personal information, challenge its accuracy, and withdraw consent to its collection, use, or disclosure (subject to legal restrictions).

9. Exercising Your Rights

To exercise any of your rights, please contact us at privacy@neverpapers.com. We will respond to your request within 30 days (or sooner if required by applicable law).

You may also manage your cookie preferences at any time by clicking the "Manage Cookies" link in our website footer.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

12. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. If we make significant changes, we will also update our cookie consent version, prompting you to review and consent again.

14. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: